<h3>Our Solution</h3>
After stabilising the website, we turned our attention to developing a streamlined user experience. The wholesale customers are now able to login and automatically receive their appropriate discount, without the need for any discount codes.

Although retail customers were a secondary priority, the user experience was also streamlined, focusing on limiting the amount of clicks needed to get from the product detail page to a completed order.

It was import to Tissino to keep on enhancing the user experience for both B2B and B2C consumers. To encourage feedback and give their customers the opportunity to suggest how Tissino could improve we created a ‘Suggestions’ field in the Customer Account login screen. This is designed to encourage their customers to share their ideas on how Tissino can make changes or improvements. By addressing their customers pain points Tissino can ensure repeat custom.