<h3>Paying More, Getting Less, and Locked In</h3>
The Skirting Board Shop is one of the UK's leading MDF profile suppliers, serving customers across mainland UK with a wide range of skirtings, architraves, and related products. The business had a strong market position and a loyal customer base. But the website was holding it back.

Their previous agency had become increasingly expensive and increasingly slow to respond. Development costs were climbing while the output was declining. Sales had dropped. And to make matters worse, the agency had built a number of custom modules that only they could update, creating a dependency that made it almost impossible to walk away without losing critical site functionality.

It's one of the most frustrating traps in ecommerce. You know the relationship isn't working. You can see the impact on your numbers. But the more your agency builds, the harder it becomes to leave. Every custom module, every bespoke integration, every piece of proprietary code ties you a little tighter to a partner who isn't delivering.

The Skirting Board Shop knew something had to change. They needed a new partner, a new platform, and a clean break from the dependency that was costing them sales.